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Copper Lane Payments Read-only example
TriggerThe shop cannot supply Mira’s lamp.
1Support checks the confirmed payment and its existing refund history. Merchant support Payment service Processor confirmationOrderLogical paymentRefundNo flow yet
2Support requests a separate refund; the service records its request and compatible processor confirmation. Merchant support Payment service Payment records Fictional processor Confirmation handler Processor confirmationOrderLogical paymentRefundOpen flow
OutcomeA separate authored processor record confirms refund-1001; bank posting and settlement remain outside this story.
If it failsAn unanswered or rejected request is not a confirmed refund. Keep uncertainty visible and do not create another refund to conceal it.
The story runs top to bottom; a step's branches and the ways it fails sit to its right. Select a step to see it.