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Copper Lane Payments Read-only example
Product Refund the unavailable lamp
TriggerThe shop cannot supply Mira’s lamp.
1Support checks the confirmed payment and its existing refund history. Merchant support Payment service Processor confirmationOrderLogical paymentRefundNo flow yet
2Support requests a separate refund; the service records its request and compatible processor confirmation. Merchant support Payment service Payment records Fictional processor Confirmation handler Processor confirmationOrderLogical paymentRefundOpen flow
OutcomeA separate authored processor record confirms refund-1001; bank posting and settlement remain outside this story.
If it failsAn unanswered or rejected request is not a confirmed refund. Keep uncertainty visible and do not create another refund to conceal it.
The story runs top to bottom; a step's branches and the ways it fails sit to its right. Select a step to see it.
Map ViewDocument ViewMira · customer ActorMerchant support ActorCheckout ProcessConfirmation handler ComponentPayment records Data storePayment service ProcessFictional processor External systemCopper Lane Payments BoundaryPay for the €100 lamp use caseRefund the unavailable lamp use caseProcessor confirmation EntityOrder reference EntityPayment EntityRefund EntityPayment state · illustrative PostgreSQL design Database designOpen my projects Page